CONTACT
Reach Us Anytime
Reach Us Anytime
Have questions or need help? We’re here for you
Have questions or need help? We’re here for you
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
1. Who can use SavhFresh?
SavhFresh is built for Africa's smallhold entrepreneurs—market vendors, farmers, retailers, and restaurants. If you buy or sell fresh goods, this platform is for you.
What if I don't have a smartphone?
No problem! SavhFresh works via USSD code on any basic phone. Call *123# to access our marketplace, even without internet.
How do I know my payments are safe?
We use escrow payment protection. Buyers' money is held securely until they confirm satisfactory delivery. Only then is it released to the seller.
What payment methods do you accept?
We integrate with the mobile money services you already use: MTN, Airtel, and M-PESA.
Who covers delivery costs?
Delivery fees are shown upfront and can be paid by the buyer, seller, or split—whatever you agree on during the transaction.
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
1. Who can use SavhFresh?
What if I don't have a smartphone?
How do I know my payments are safe?
What payment methods do you accept?
Who covers delivery costs?
FAQ'S
Frequently Asked Questions
Find quick answers to the most common support questions
Still Have Questions?
Still have questions? Feel free to get in touch with us today!
1. Who can use SavhFresh?
SavhFresh is built for Africa's smallhold entrepreneurs—market vendors, farmers, retailers, and restaurants. If you buy or sell fresh goods, this platform is for you.
What if I don't have a smartphone?
No problem! SavhFresh works via USSD code on any basic phone. Call *123# to access our marketplace, even without internet.
How do I know my payments are safe?
We use escrow payment protection. Buyers' money is held securely until they confirm satisfactory delivery. Only then is it released to the seller.
What payment methods do you accept?
We integrate with the mobile money services you already use: MTN, Airtel, and M-PESA.
Who covers delivery costs?
Delivery fees are shown upfront and can be paid by the buyer, seller, or split—whatever you agree on during the transaction.